We are big beleivers that good customer service is good business, and have procedures in place to ensure all our customers are happy.
Have a look at some of the kind words customers have said about us, and check back soon, as we'll be adding more.
"Sunderland City Council have been working with Premier Truck Hire now for over five years for the supply of large goods vehicles such as 26 ton refuse collection vehicles, 32 ton hooklift vehicles and 70/30 split bodies. I can confirm that Sunderland City Council have always received an excellent range of vehicles as well as first class customer service from PTH and as a result, we signed an exclusive agreement last year for the supply of five green waste vehicles for the 2013 season. Although the contract has now ended we were very happy with how PTH performed with very little problems and excellent response times to vehicle defects and breakdowns etc.
I would have no hesitation in recommending PTH. They are a professional company who pride themselves on customer service which is very refreshing to see. We have total confidence in this company and will continue to work with them in the future to fulfil our vehicle hire needs."
Fleet Management Officer
Sunderland City Council
PTH supply ourselves at KRP Trucking Ltd with a second to none service with our contracted out vehicle maintenance package.
All work undertaken is carried out 100% to our satisfaction.
PTH even go that “extra mile” supplying ourselves with a curtesy vehicle of equal size when our trucks are with themselves.
Why use PTH ? Stress free excellent service."
Kenneth Pratt (KRP Trucking).
“It is a pleasure to work with Premier Truck Hire Ltd. If we are ever stuck for any vehicle they will bend over backwards to get a vehicle for us. They are a massive help to our business day or night, you can always rely on the team from Blaydon.
On the other side of the business, their repair operation is second to none with fast turnaround times. On body repairs, the team will always be there for the customer 100%, which in business these days goes a long way.”
Dennis Hutchinson, Managing Director of JR Holland